Coco Lagoon by Great Mount

Name: Coco Lagoon by Great Mount
Address: Vazhaikombhu Nagoor Village, Pollachi Taluk Meenkarai Road, Marchinaickenpalayam, Tamil Nadu, 642103, India
Rating: 9.13759479956663

Marchinaickenpalayam, India

9.1Rating

ExceptionalRated by Guests

923Reviews

What to expect

Pros

🌟Beautifully built property with commendable design and architecture
👨‍👩‍👧‍👦Excellent activities and games for families and friends
🌿Scenic property surrounded by nature, ideal for relaxation
👍Courteous and caring staff providing high-quality service
🍽️Delicious cuisine with a wide variety of food options
🤝Helpful and friendly staff members enhancing the guest experience
🏊Well-maintained swimming pool for enjoyable leisure time
🌴Calm and peaceful environment surrounded by coconut trees
🎉Engaging activities and games for all age groups
🎭Entertaining magic show and innovative games for guests

Cons

🧼Cleanliness and hygiene issues in rooms and common areas
🔧Lack of maintenance and upkeep affecting guest experience
❌Inconsistency in service quality and attention to detail
🌡️Issues with room temperature control and malfunctioning AC
🚗Inadequate parking facilities for guests
💰Value for money concerns related to overall experience and amenities
🛠️Scope for improvement in staff training for better customer service
🚫Misleading information or unavailability of described amenities and activities

What this place has to offer

Things to do and ways to relaxBadminton court, Billiards, Dart board, Game room, Table tennis, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [kosher]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Hindi, Tamil

Stop at Coco Lagoon by Great Mount Resort to discover the wonders of Pollachi. The hotel offers a wide range of amenities and perks to ensure you have a great time. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, are at hand. Television LCD/plasma screen, bathroom phone, linens, locker, mirror can be found in selected guestrooms. Take a break from a long day and make use of badminton court, dart board, yoga room, hot tub, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Coco Lagoon by Great Mount Resort.