Holiday Palace

Name: Holiday Palace
Address: Kbal Spean Village, Poipet Commune O'Chrov distric, Ou Chrov, Banteay Meanchey, 010901, Cambodia
Rating: 7.562962962962962

Ou Chrov, Cambodia

Kbal Spean Village, Poipet Commune O'Chrov distric , 010901

7.6Rating

Very GoodRated by Guests

54Reviews

What to expect

Pros

🌟High ratings consistently across reviews
👍Good location for border crossing
🏨Spacious and clean rooms
💰Good value for the cost
🛏️Comfortable beds and pillows
🍽️Convenient access to food options
🤝Friendly and attentive staff
🔑Convenient location for business travelers
🍹Good service and amenities
🏞️Beautiful views from the rooms

Cons

🕰️Slow service at reception during check-out
🚿Issues with hot water and shower availability
💼Staff language barrier with limited English
💸Strict rules for deposits and penalties
🛁Towels with color marks causing penalties
🤷Inconsistent housekeeping services
🎰Limited cash-only transactions at the casino
🍴Poor service experience in F&B department
🧹Subpar facilities and cleanliness in some areas
🌡️Lack of proper air conditioning in certain places

What this place has to offer

Things to do and ways to relaxCasino, Fitness center, Game room, Hot tub, Karaoke, Light therapy, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingBreakfast [free], Kitchen

Internet accessFree Wi-Fi in all rooms!

Languages spokenEnglish, Filipino, Thai, Khmer

Holiday Palace Casino & Resort is a popular choice amongst travelers in Ou Chrov, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour room service, casino, luggage storage, Wi-Fi in public areas, valet parking, are at hand. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like closet, towels, clothes rack, slippers, television LCD/plasma screen. Take a break from a long day and make use of hot tub, fitness center, sauna, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Holiday Palace Casino & Resort.