Resorts World Catskills

Name: Resorts World Catskills
Address: 888 Resorts World Drive, Monticello (NY), NY 12701, United States
Rating: 7.556465517241379

Monticello (NY), United States

888 Resorts World Drive, NY 12701

7.6Rating

Very GoodRated by Guests

464Reviews

What to expect

Pros

🛌Large, comfortable rooms with great views
👍Friendly and attentive staff like Cynthia and Kimberly
🎰Casino with a variety of games and live music
🍴Delicious food options at Lotus and 24/7 Bistro
🏊Clean and relaxing indoor pool and hot tub
🎵Great entertainment options like live bands and concerts
🌄Beautiful views of the countryside and sunrise from the rooms
👏Helpful customer service from staff like Christina and Cynthia
💰Good value for the price, especially with comped rooms
👩‍👦Family-friendly atmosphere and activities

Cons

🧹Inconsistent room cleanliness and maintenance issues
🍽️Overpriced and limited dining options, with forced gratuities
🍹Limited complimentary drink service and long waits for servers
🚗Limited nearby activities and dining options outside the hotel
🛏️Issues with room reservations, codes, and website functionality
👎Poor communication and customer service experiences in some instances
💸High costs for certain amenities and services, not always justified
🔒Security concerns and instances of profiling, harassment, and discrimination
🌧️Inconvenient layout for guests staying in separate buildings or annex
🍔Lack of healthy dining options and food quality concerns in some outlets

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, On-site entertainment, Sauna, Spa, Steamroom

Services and conveniencesConcierge, Daily housekeeping, Elevator, Facilities for disabled guests, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Chinese [Mandarin], Korean

Stop at Resorts World Catskills to discover the wonders of Monticello (NY). The property has everything you need for a comfortable stay. Take advantage of the property's daily housekeeping, gift/souvenir shop, ticket service, 24-hour front desk, luggage storage. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Discover all Monticello (NY) has to offer by making Resorts World Catskills your base.