Grand Palladium Colonial Resort and Spa - All Inclusive

Name: Grand Palladium Colonial Resort and Spa - All Inclusive
Address: CARRETERA CHETUMAL PTO. JUAREX KM 259-100, Tulum, Quintana Roo, 77710, Mexico
Rating: 8.439771158019333

Tulum, Mexico

8.4Rating

ExcellentRated by Guests

5,069Reviews

What to expect

Pros

🌴Beautiful tropical surroundings and well-maintained grounds
🏖️Direct access to a lovely beach with loungers and hammocks
🍴Great variety and quality of food options at the buffet and a la carte restaurants
🛏️Comfortable and spacious rooms with fast wifi and large TVs
🐒Opportunity to see wild animals like monkeys, flamingos, and iguanas around the hotel
🏊Well-equipped gym, spa facilities, and a quiet pool for relaxation
🌺Beautiful wildlife and natural surroundings to enjoy
🍸Friendly and helpful staff providing great service
🏨Lovely facilities and amenities for a relaxing holiday experience
🎉Entertaining evening shows and activities for guests

Cons

🚫Inconsistent room cleaning and maintenance standards
⏳Long waiting times for shuttle services around the property
🥘Repetitive and sometimes lukewarm food in buffet restaurants
🍹Issues with drink quality and availability, such as watered-down beverages
🦟Need for stronger pest control measures in rooms and dining areas
💸Overpriced items in hotel shops and bars compared to local market prices
👎Inattentive or rude service from some staff members
🔐Lack of security measures leading to theft incidents on the premises
🚗Inconvenient transportation arrangements within the resort property
📑Poor communication regarding restaurant closures and service changes

What this place has to offer

Things to do and ways to relaxBadminton court, Billiards, Body scrub, Canoeing, Dart board, Diving, Fishing, Fitness center, Foot bath, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Karaoke, Massage, Mini golf course, On-site entertainment, Pool with view, Private beach, Public bath, Sauna, Snorkeling, Solarium, Spa, Spa/sauna, Squash court, Steamroom, Table tennis, Tennis court, Tours, Water park, Water sports (non-motorized), Wind surfing

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingBreakfast [free], Grocery delivery

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

Grand Palladium Colonial Resort & Spa - All Inclus is a popular choice amongst travelers in Tulum, whether exploring or just passing through. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Grand Palladium Colonial Resort & Spa - All Inclus. All rooms are designed and decorated to make guests feel right at home, and some rooms come with fan, whirlpool bathtub, air conditioning, desk, mini bar. The property offers various recreational opportunities. Grand Palladium Colonial Resort & Spa - All Inclus is an excellent choice from which to explore Tulum or to simply relax and rejuvenate.