Westgate Smoky Mountain Resort & Waterpark
7.2Rating
Very GoodRated by Guests
3,485Reviews
What to expect
Pros
- 🌄Amazing mountain views from the resort
- 🏊♂️Heated infinity pool for a relaxing swim
- 🍕Great food options available on-site
- 🔥Enjoy s'mores by the fire pit
- 👨👩👧👦Family-friendly activities like mini golf and waterpark
- 🚌Convenient shuttle service to various amenities
- 🛏️Comfortable and spacious rooms with well-equipped kitchens
- 🧳Plenty of parking spaces available on the property
- 🛠️Prompt maintenance service for room issues
- 👍Friendly and knowledgeable staff providing helpful tips
Cons
- 🚗Limited parking spaces, especially during peak hours
- 🏗️Noisy construction work in progress on the property
- 💸Unexpected resort fees added later during the stay
- 🚙Steep and winding roads leading to the resort premises
- 🚭Issues with smoke smell and smoking policy enforcement
- 📺TV and sound system problems in some rooms
- 🚿Cleanliness issues, including dirty towels and hair in showers
- 🏢Misleading room descriptions causing disappointment upon arrival
- 💰High-pressure timeshare sales tactics causing discomfort to guests
- 🚧Lack of transparency about ongoing construction impacting guest experience
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Spa, Spa/sauna, Water park
Services and conveniencesConcierge, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese
Westgate Smoky Mountain Resort & Waterpark is perfectly located for both business and leisure guests in Gatlinburg (TN). The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour security, convenience store, gift/souvenir shop, 24-hour front desk, restaurant are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. To enhance guests' stay, the hotel offers recreational facilities such as water park, fitness center, outdoor pool, spa, children's playground. Discover all Gatlinburg (TN) has to offer by making Westgate Smoky Mountain Resort & Waterpark your base.
Where you'll be sleeping
78 m²
Deluxe One Bedroom Villa
2 double beds & 2 double beds and 1 sofa bed
Deluxe Villa Double Bed
1 double bed
Deluxe Villa King
1 king bed
One Bedroom Villa
1 sofa bed and 1 king bed or 1 king bed & 1 king bed and 1 sofa bed
72 m²
Deluxe One-Bedroom King Villa
1 king bed and 1 sofa bed
Two Bedroom Villa
1 queen bed and 1 king bed and 2 sofa beds or 1 king bed & 2 sofa beds and 1 king bed and 1 queen bed
78 m²
Deluxe Villa, 1 Bedroom (2 Full beds)
1 sofa bed and 2 double beds
Studio Villa
1 sofa bed and 1 queen bed
29 m²
Studio with Sofa Bed
46 m²
Two-Bedroom Apartment
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